This Privacy Policy governs your use of experts-crew.com (the “Website”) and describes how we collect, store, use, share, and protect your data. Please read this Privacy Policy carefully when using our Website.

Definitions

• “GDPR”: General Data Protection Regulation (EU) 2016/679.
• “EEA”: European Economic Area.
• “Process”: Refers to the collection, storage, use, and disclosure of personal data.

For additional definitions, please refer to the Experts-Crew Terms of Use & Service (the “Terms”).

1. Personal Data Controller

TSFF Holdings Limited, registered office at 51 Agias Zonis, 23 Kotsios Court A, Limassol, 3027, Cyprus, is the controller of your personal data.

2. Categories of Personal Data We Collect

We collect data that you voluntarily provide as well as data collected automatically through your use of the Website.

2.1 Data You Provide

When you register for or use the Website, you may provide us with:

• Profile Data: Name, username, date of birth, email address, phone number, and any other content you upload, including voice and image.

Note: By providing Profile Data, you understand it will be publicly available. Do not share personal data you wish to keep private.

2.2 Data Collected Automatically

• Referral Data: Information about how you found us, including the referring URL.
• Cookies and Similar Technologies: We use cookies to distinguish you from other users. You can control cookies through your browser settings.
• Browser and Device Data: Includes language settings, IP address, location, device type, operating system, and more.
• Transaction Data: Information related to payments, such as transaction date, time, and amount.
• Usage Data: Information about how you interact with the Website.

3. Purposes of Data Processing

We process your personal data for the following purposes:

1. To Provide Services: Enable seamless use of the Website and address technical issues.
2. Research and Analysis: Understand and improve our services.
3. Customization: Tailor the Website to your preferences.
4. Payment Processing: Facilitate transactions through third-party services.
5. Identity Verification: Applicable only to Experts.
6. Enforcement of Terms: Prevent fraud and investigate disputes.
7. Communication: Send you updates and notifications about your account.
8. Marketing Communications: Inform you about promotions and offers.
9. Customer Service: Provide support and respond to inquiries.
10. Personalized Ads: Tailor advertisements to your interests.
11. Legal Compliance: Fulfill legal obligations.

4. Legal Basis for Data Processing (EEA Only)

We process your personal data under the following legal grounds:

1. Consent: Your explicit agreement to our data processing.
2. Contractual Obligation: To fulfill our commitments to you.
3. Legitimate Interests: Our interests do not override your rights and freedoms.
4. Legal Compliance: Fulfillment of legal obligations.

5. California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA), including:

• Right to request details about personal information collected.
• Right to request deletion of personal information.
• Right to opt-out of “sales” of personal data.

To exercise these rights, contact us at help@experts-crew.com.

6. Data Retention

We will retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Sharing Your Personal Data

We may share your information with:

1. Service Providers: Third parties who perform services on our behalf.
2. Law Enforcement: To comply with legal obligations and protect our rights.
3. Business Transactions: In the event of mergers or acquisitions.

8. International Data Transfers

We may transfer personal data to countries outside your origin country. When doing so, we use appropriate safeguards to ensure your data is protected.

9. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. You will be notified of significant changes, and continued use of the Website signifies your acceptance of the revised policy.

10. Age Limitation

You must be of legal age in your jurisdiction to use the Website.

11. Privacy Rights

You have the right to:

• Access, review, update, or correct your personal data.
• Request deletion of your personal data.
• Object to or restrict the use of your personal data.
• Lodge a complaint with a supervisory authority.
• Request data portability.

12. Handling “Do Not Track” Requests

We do not respond to “Do Not Track” signals or similar mechanisms.

Contact Us For any questions or concerns about this Privacy Policy, please contact us at help@experts-crew.com.